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If there is a deviation from what you expected, did you respond to them in the right way?

Learning Objectives

  1. If there are a deviation and pressure from what we expected, people will have different emotional reactions and communication stance
  2. Blaming, placating, computing and distracting reflect that we are under pressure and fail to take a comprehensive account of ourselves, others and the environment
  3. Only when three generations are considerate, understand and accept each other's differences, it will bring about positive interaction and good communication