If there is a deviation from what you expected, did you respond to them in the right way?
Learning Objectives
If there are a deviation and pressure from what we expected, people will have different emotional reactions and communication stance
Blaming, placating, computing and distracting reflect that we are under pressure and fail to take a comprehensive account of ourselves, others and the environment
Only when three generations are considerate, understand and accept each other's differences, it will bring about positive interaction and good communication
Managing Self in the Midst of Divided Loyalties at Home
This family of five is like a battlefield. Mrs. Wong and her elder daughter think alike and support each other. The elder daughter is an enthusiastic assistant to the mother checking on her younger brother. The younger son and Grandma (mother of Mr. Wong) are staunch allies against Mrs. Wong and her daughter. Mrs. Wong is especially aggravated that Mr. Wong did not stand up for her against his mother when the latter is unreasonable. Mr. Wong feels very lonely and marginal in the family.