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I agree that Lee Kum Kee Family Foundation (“Foundation”) may market and promote to me the services, activities, events, projects, programmes, workshops, contests, games, lucky draws and other promotions/events which concern the family value, family relationship and the mission of the Foundation.

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Learning Objectives

  1. Provide your undivided attention while listening to your family member
  2. Hold a non-judgmental and acceptance attitude towards family member despite the emotional response(s) arose from the triggering event
  3. Reflect your family member’s underlying feelings (e.g. feeling sad? angry? Fear?) to allow him/her to become more aware of more deeper emotions
  4. Don’t jump into responding; instead, accommodate space for family member to become more aware of his/her own personal underlying needs
  5. Use paraphrasing to clarify whether or not you have accurately captured your family member’s statements